Datenschutz

1. Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the controller” in this privacy policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically, or after you have given your consent, by our IT systems when you visit the website. This primarily includes technical data, such as your internet browser, operating system or the time at which a page is accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without technical errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this or any other questions relating to data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be statistically analysed. This is primarily carried out using analytics programmes.

Detailed information on these analytics programmes can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider or providers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contract data, contact details, names, website access data and other data generated via a website.

External hosting is carried out for the purpose of fulfilling our contractual obligations towards our potential and existing customers, pursuant to Article 6(1)(b) GDPR, and in the interest of the secure, fast and efficient provision of our online offering by a professional provider, pursuant to Article 6(1)(f) GDPR. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s terminal device, for example device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

Our hosting provider or providers will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions with regard to such data.

We use the following hosting provider:

1&1 IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany

Processing on behalf of the controller

We have concluded a data processing agreement, known as an AVV, for the use of the above-mentioned service. This is an agreement required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data means data by which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example communication by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

HWN REAL GmbH
Friedrich-Herschel-Str. 3
81679 Munich
Germany

Telephone: +49 (0) 89 90 90 12 70
Email: office@hwn-real.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data, such as retention periods under tax or commercial law. In the latter case, erasure will take place after these grounds no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, where special categories of data within the meaning of Article 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device, for example via device fingerprinting, data processing is additionally carried out on the basis of Section 25(1) TTDSG. Consent may be withdrawn at any time.

If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data on the basis of Article 6(1)(c) GDPR where processing is necessary for compliance with a legal obligation. Data processing may also be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR. Information on the relevant legal bases in each individual case is provided in the following sections of this privacy policy.

Data protection officer

We have appointed a data protection officer.

HWN REAL GmbH
Friedrich-Herschel-Str. 3
81679 Munich
Germany

Telephone: +49 (0) 89 90 90 12 70
Email: office@hwn-real.de

Information on data transfer to the USA and other third countries

Among other things, we use tools provided by companies based in the USA or other third countries that are not considered secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries.

For example, US companies are obliged to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities, such as intelligence services, may process, analyse and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent you have already given at any time. The lawfulness of the data processing carried out prior to withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing Article 21 GDPR

If data processing is carried out on the basis of Article 6(1)(e) or Article 6(1)(f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy.

If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims. This constitutes an objection pursuant to Article 21(1) GDPR.

If your personal data is processed for direct marketing purposes, you have the right at any time to object to the processing of personal data concerning you for the purpose of such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes. This constitutes an objection pursuant to Article 21(2) GDPR.

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, or to have it transmitted to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

Access, rectification and erasure

Within the scope of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing. Where applicable, you also have the right to rectification or erasure of this data. You may contact us at any time regarding this or any other questions relating to personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you contest the accuracy of the personal data stored by us, we will generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it for the exercise, defence or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Article 21(1) GDPR, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may, apart from being stored, only be processed with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

4. Data Collection on this Website

Cookies

Our website uses so-called “cookies”. Cookies are small data packages and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session, known as session cookies, or permanently, known as persistent cookies, on your terminal device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your terminal device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us, known as first-party cookies, or from third-party companies, known as third-party cookies. Third-party cookies make it possible to integrate certain services provided by third-party companies within websites, for example cookies for processing payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, for example the shopping basket function or the display of videos. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you, for example the shopping basket function, or to optimise the website, for example cookies used to measure web audiences, are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services.

Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent, pursuant to Article 6(1)(a) GDPR and Section 25(1) TTDSG. Consent may be withdrawn at any time.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Information on which cookies and services are used on this website can be found in this privacy policy.

Consent with Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies, and to document this in compliance with data protection requirements. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, hereinafter referred to as “Cookiebot”.

When you enter our website, a connection is established with Cookiebot’s servers in order to obtain your consent and other declarations regarding cookie use. Cookiebot then stores a cookie in your browser in order to be able to assign the consents you have given, or the withdrawal of such consents, to you.

The data collected in this way is stored until you request that we delete it, until you delete the Cookiebot cookie yourself, or until the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

Cookiebot is used in order to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Processing on behalf of the controller

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website; for this purpose, server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) GDPR, provided that your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us, pursuant to Article 6(1)(f) GDPR, or on your consent pursuant to Article 6(1)(a) GDPR, where such consent has been requested. Consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you request that we delete it, withdraw your consent to its storage, or until the purpose for storing the data no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it, such as your name and the nature of your enquiry, will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

The data you send to us via contact enquiries will remain with us until you request that we delete it, withdraw your consent to its storage, or until the purpose for storing the data no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5. Social Media

Instagram

Functions of the Instagram service are integrated into this website. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your terminal device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to assign your visit to this website to your user account. Please note that, as the provider of this website, we have no knowledge of the content of the transmitted data or of its use by Instagram.

Where consent has been obtained, the use of the above-mentioned service is based on Article 6(1)(a) GDPR and Section 25 TTDSG. Consent may be withdrawn at any time. Where no consent has been obtained, the service is used on the basis of our legitimate interest in achieving the broadest possible visibility on social media.

Where personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing pursuant to Article 26 GDPR.

Joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. The processing carried out by Facebook or Instagram after transmission is not part of the joint responsibility. The obligations incumbent upon us jointly have been set out in an agreement on joint processing. The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You can assert data subject rights, for example requests for information, regarding data processed by Facebook or Instagram directly with Facebook. If you assert your data subject rights with us, we are obliged to forward these to Facebook.

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://help.instagram.com/519522125107875
https://de-de.facebook.com/help/566994660333381

Further information can be found in Instagram’s privacy policy:
https://instagram.com/about/legal/privacy/

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website containing LinkedIn elements is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to assign your visit to this website to you and your user account. Please note that, as the provider of this website, we have no knowledge of the content of the transmitted data or of its use by LinkedIn.

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. Details can be found here:
https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

Further information can be found in LinkedIn’s privacy policy:
https://www.linkedin.com/legal/privacy-policy

6. Newsletter

Newsletter data

If you wish to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. For the handling of the newsletter, we use newsletter service providers, which are described below.

Sendinblue

This website uses Sendinblue for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Sendinblue is a service that can be used, among other things, to organise and analyse the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter is stored on Sendinblue servers in Germany.

Data analysis by Sendinblue

With the help of Sendinblue, we are able to analyse our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links, if any, have been clicked. This allows us, among other things, to determine which links are clicked particularly often.

We can also recognise whether certain previously defined actions have been carried out after opening or clicking, known as the conversion rate. For example, we may be able to recognise whether you have made a purchase after clicking on the newsletter.

Sendinblue also enables us to divide newsletter recipients into different categories, known as clustering. Newsletter recipients can, for example, be grouped according to age, gender or place of residence. This allows newsletters to be better tailored to the respective target groups.

If you do not wish to be analysed by Sendinblue, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose.

Detailed information on the functions of Sendinblue can be found at the following link:
https://de.sendinblue.com/newsletter-software/

Legal basis

Data processing is carried out on the basis of your consent pursuant to Article 6(1)(a) GDPR. You may withdraw this consent at any time. The lawfulness of data processing operations already carried out remains unaffected by the withdrawal.

Storage period

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or by the newsletter service provider in a blacklist, where this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not combined with other data. This serves both your interest and our interest in complying with statutory requirements when sending newsletters, constituting a legitimate interest within the meaning of Article 6(1)(f) GDPR. Storage in the blacklist is not limited in time. You may object to such storage if your interests outweigh our legitimate interest.

Further details can be found in Sendinblue’s data protection provisions:
https://de.sendinblue.com/datenschutz-uebersicht/

Processing on behalf of the controller